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Known DT Installer Issue: License Code Error

Before entering the license code, please read below. 

There is a known error with the DataTrace installer for DTPro where DTPro does not get the correct permissions to write to the Windows Registry. It is a very easy fix, but does require a Windows Admin. 

Basically, DTPro does not receive the correct permissions to allow standard Windows Users to write to the registry. In turn when the license code is entered, it does not get saved correctly and upon opening DTPro again the registry forces a startup of the Software. The License Code is a unique ID that gets generated from the installation ID you have provided. If the installation ID no longer matches the one the License Code was generated from, then the License code will be invalid. Please see the attached document to resolve the error. 

When the change is completed please restart your PC. If the installation ID does not change, please use LC:

Resolve_License_Code_Reset_Error.pdf

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  1. Dan Sullivan

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